Complaints Procedure

The procedures we use for dealing with customer complaints and problems:

We have a robust complaints procedure in place that will be used to monitor, manage, and deal with any client/customer complaints as follows.

Complaints Procedure

Alternatively, you would like to provide some feedback to the organisation (via our website), you can now do this here: http://firststepsderbyshire.co.uk/index.php/feedback-form-2/