Welcome to First Steps Derbyshire. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://firststepsderbyshire.co.uk/.

Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other credentials used to access our services.
  • Payment Information: Credit card details and billing information for transactions.

Non-Personal Information

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the website, and interaction with content.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Process transactions, manage your account, and provide customer support.
  • To Improve Our Website: Analyze usage data to enhance user experience and website functionality.
  • To Communicate With You: Send newsletters, marketing materials, and updates about our services.
  • To Comply With Legal Obligations: Ensure compliance with applicable laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your preferences and settings.
  • Analyze Website Traffic: Understand how users interact with our website.
  • Marketing Purposes: Deliver targeted advertisements and measure their effectiveness.

You can manage your cookie preferences through your browser settings.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
  • Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights and safety.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or incomplete information.
  • Delete Your Information: Request the deletion of your personal information.
  • Opt-Out of Marketing: Unsubscribe from our marketing communications.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Get In Touch With Us